Chargeback Product Manager

Atlanta, GA

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Job Title: Chargeback Product Manager

Location: Atlanta, GA


Fast-growing, but established, Payments Analytics company looking for a talented Chargeback Product Mange to join their team.  They are looking for an energetic professional who is passionate about making a difference and has technical skills to analyze data, create new processes and communicate the outcome in a simple way.


  • Support merchant consulting engagements by providing guidance to internal stakeholders and clients regarding their Visa, MasterCard, Discover, and American Express chargeback activity
  • Drive Company’s chargeback automation efforts


  • Strongly analytical skills with high proficiency in Excel
  • Solid understanding of Chargebacks…experience managing chargebacks for a processor or merchant a plus
  • Experience in streamlining chargeback representments a strong plus
  • Independent self-motivator, intelligent, entrepreneurial
  • Natural communicator
  • At minimum holding a Bachelor’s degree in Business, Ecomonics, Econometrics, Finance, Statistics or related quantitative degree
  • Knowledge of the payments industry, including chargebacks and payment processing
  • Experience using BI/data visualization tools such as Tableau, QlikView, and Power BI a plus


  • Standard 3-week vacation, stock options, 401k plan, medical benefits, full gym, paid parking
  • Opportunity to work remotely 1 or 2 times per week
  • Work with people who share a commitment to serving customers and having fun
  • Opportunity to make significant impact to Company, Clients, and your career