813.666.4504

Risk and Fraud Specialist (Prepaid Debit)

New York City, NY

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Title: Risk and Fraud Analyst

Location: New York City

Overview:

Our client is looking for a Risk and Fraud Analyst with expertise in prepaid card services. This position will play a critical role in ensuring their new card program avoids risk exposure and has the proper controls in  place to mitigate fraud losses. You’ll have the opportunity to shape and build a successful fraud department within a thriving and fast paced start-up.

Responsibilities:

  • Own all aspects of risk and fraud for a new prepaid debit product launch
  • Work directly with card holder to address and resolve disputes, escalations, and fraud
  • Build and maintain operational procedures for customer service, risk, fraud, and reporting
  • Bring innovative and cost cutting ideas to the table and work with internal product team to implement solutions

Requirements:

  • 3+ years experience in risk and fraud operation within a prepaid card issuing environment
  • Successful track record managing card portfolios and mitigating losses
  • Must be comfortable and effective working in a start-up environment
  • Exceptional communication skills and customer service skills

Benefits:

  • Competitive compensation (including equity) and excellent benefits
  • Flexible work from home policy (Remote work available through 2020)